How To Order with appleye
How do I order?
You will find information about how to shop online and frequently asked questions about payment, security and shipping on this page. We hope that this information will put your mind as ease regarding securing privacy of all your personal information. (Please see privacy policy for futher details)Ordering online...
Is too easy, click the link above "online store" to begin shopping. To browse through the products you can navigate by clicking on the product headings then click on the product you are interested in for more information. To add your goods to your basket just enter the number of items that you want on the product page and press add to you basket; this will put the product in your Shopping Basket - You can put as many products as you like in your Shopping Basket; then, when you're finished, just click on "check out", and fill in all the details then Appleye will create and pack your goods and ship them to you with care.
How safe is paying by credit card online?
Appleye shops online all the time, so we can understand some of the consearns you may have regarding security . We have made sure that the payment section of this site is encrypted which means that it is impossible for someone to snoop on your transaction and find out your credit card number.You will have several payment options, for example direct deposit, online credit card payment, or we will phone you for your credit card details, which will be processed while on the phone with you for your peace of mind. Please note that we do not keep records of your credit card number on file for your protection.
We offer SSL (Secure Socket Layer) technology to protect and encrypt your personal information.
Currency
All transactions are settled in Australian Dollars ($AUD). Prices displayed on the site are inclusive of GST.
If you are ordering from outside Australia, and your bank account is held in a different currency, you can still order by credit card - your currency will automatically be converted to Australian dollars when you complete the transaction. The conversion rate varies from day to day with the current exchange rate. Many banks also charge a small currency conversion fee, usually around 1% of the transaction value - contact your bank or credit provider for details.
If you are ordering from outside Australia, and your bank account is held in a different currency, you can still order by credit card - your currency will automatically be converted to Australian dollars when you complete the transaction. The conversion rate varies from day to day with the current exchange rate. Many banks also charge a small currency conversion fee, usually around 1% of the transaction value - contact your bank or credit provider for details.
What if I would prefer not to order online?
We would love to talk to our customers, if you prefer a more personal shopping experience, as many do. If you have any enquiries or would like to book an appiontment to view our collection at our Nowra showroom, Feel free to shoot us an email, or phone us on (02)44224683. We would be more than happy to consult with you about our current designs or any custom designs you may desire.Shipping
Appleye usually uses Courier shipping methods for NSW customers, and Australia post for all other states. International orders need to submit an order and we will quote shipping charges via email per individual order.What about if the product breaks, is faulty, or is not what I ordered?
If we made a mistake we are happy to provide a refund, replacement, exchange or store credit, including all postage costs. Please contact us by phone or email within 7 days of receiving your order, so that we can make the necessary arrangements. Please do not return products without confirmation of appropriate action via email as they may not be accepted.How to return products
Goods that are confirmed by Appleye to be returned can be posted to:
Appleye
Appleye
17 Golden Ash Close
0412 71 81 71 | 